General Data Protection Regulation (GDPR)
In the UK, the General Data Protection Regulation (GDPR) will replace the Data Protection Act 1998, which was brought into law as a way to implement the 1995 EU Data Protection Directive. GDPR seeks to give people more control over how organisations use their data, and introduced hefty penalties for organisations that fail to comply with the rules, and for those that suffer data breaches. It also ensures data protection law is almost identical across the EU.
The main reason is the EU's desire to bring data protection law in line with how people's data is being used in the age of electronic trading and social media.
It also helps the EU to give organisations more clarity over the legal environment that dictates how they can behave. This more particularly concerns the huge international organisations.
The GDPR will apply in all EU member states from 25 May 2018.
Due to the nature of our services, we have occasion to hold and use client's data. We have always been registered and regulated under the UK prevailing Data Protection Act. However, we now need to clarify some aspects with our clients and potential clients and ensure they know and agree to our usage of their data.
Lloyd Vine GDPR Privacy Policy Notice:
This privacy policy explains how we use any personal information we collect about you in the course of our business and using this website.
Topics:
What information do we collect about you?
We collect information about you when you request a quotation or advice for products or services. The type of information will vary depending on the service we are providing. For example:
We may collect the following information:
Historically, Lloyd Vine has rarely engaged in data requests unrelated to providing you with a service. Nonetheless, there are other ways we may collect your information such as when you voluntarily complete customer surveys, provide feedback and participate in competitions. Further, website usage information can be collected using cookies.
How will we use the information about you?
We collect information about you to process your enquiries and instructions, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We may use your information collected from the website to personalise your repeat visits to our website. Lloyd Vine Insurance Brokers is a single office and have no connected businesses and therefore have no other affiliated entities to pass on your data to. So your records are kept solely for our use in helping you.
Lloyd Vine will not share your information for marketing purposes with other companies or firms. In processing your instructions, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. By the nature of our profession and where requested, we will be passing on your data to be able us to obtain insurance quotations, insurance policies, investments, mortgages and all and any other financial services we provide. Any financial institution or insurance company we recommend or with whom you eventually take out a product with, will also be subject to the General Data Protection Regulations and you will need to consider your options with them directly.
Marketing
This is a complicated area for financial advisers and insurance brokers. We initially will only have the right to process your data for the performance of a contract to which your data is party or in order to take steps at your request prior to entering into a contract.
However, there may be occasion by knowing you that we would like to recommend some other contract, service or product that we feel is important and in relation to what we have discussed in the past. There is provision in the new laws as we understand them for us to contact you outside of the performance of the contract for services being legitimate interests.
Using legitimate interests we would have to:
Please bear this in mind and note from experience that Lloyd Vine do not have a track record for unrelated marketing. Nor would we pass on your details to any entity purely for marketing purposes. So we would urge you to opt in with us for general marketing and continue to allow us to use your data responsibly in connection with the work we do for you.
You have a right at any time to stop us from contacting you for marketing purposes.
Please note you will have to opt in if you would like us to continue contacting you with products and services which may be remote from the contract we have with you, but nonetheless could well be things you would want to hear.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28th March 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
The main reason is the EU's desire to bring data protection law in line with how people's data is being used in the age of electronic trading and social media.
It also helps the EU to give organisations more clarity over the legal environment that dictates how they can behave. This more particularly concerns the huge international organisations.
The GDPR will apply in all EU member states from 25 May 2018.
Due to the nature of our services, we have occasion to hold and use client's data. We have always been registered and regulated under the UK prevailing Data Protection Act. However, we now need to clarify some aspects with our clients and potential clients and ensure they know and agree to our usage of their data.
Lloyd Vine GDPR Privacy Policy Notice:
This privacy policy explains how we use any personal information we collect about you in the course of our business and using this website.
Topics:
- What information do we collect about you?
- How will we use the information about you?
- Marketing
- Access to your information and correction
- Cookies
- Other websites
- Changes to our privacy policy
- How to contact us
What information do we collect about you?
We collect information about you when you request a quotation or advice for products or services. The type of information will vary depending on the service we are providing. For example:
We may collect the following information:
- Your contact details, such as your name, address, telephone number and email address;
- Your date of birth, nationality, country of birth, country of residence, employment status and tax identification number (i.e. National Insurance Number);
- Passport details, driving licence and utility bills;
- Details of the services you request from us;
- Any records held by financial crime prevention agencies;
- Information held on your credit report & the Electoral Register and by providers of utility services;
- Details of your employment status, income and source of wealth;
- Debts and mortgages.
Historically, Lloyd Vine has rarely engaged in data requests unrelated to providing you with a service. Nonetheless, there are other ways we may collect your information such as when you voluntarily complete customer surveys, provide feedback and participate in competitions. Further, website usage information can be collected using cookies.
How will we use the information about you?
We collect information about you to process your enquiries and instructions, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We may use your information collected from the website to personalise your repeat visits to our website. Lloyd Vine Insurance Brokers is a single office and have no connected businesses and therefore have no other affiliated entities to pass on your data to. So your records are kept solely for our use in helping you.
Lloyd Vine will not share your information for marketing purposes with other companies or firms. In processing your instructions, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. By the nature of our profession and where requested, we will be passing on your data to be able us to obtain insurance quotations, insurance policies, investments, mortgages and all and any other financial services we provide. Any financial institution or insurance company we recommend or with whom you eventually take out a product with, will also be subject to the General Data Protection Regulations and you will need to consider your options with them directly.
Marketing
This is a complicated area for financial advisers and insurance brokers. We initially will only have the right to process your data for the performance of a contract to which your data is party or in order to take steps at your request prior to entering into a contract.
However, there may be occasion by knowing you that we would like to recommend some other contract, service or product that we feel is important and in relation to what we have discussed in the past. There is provision in the new laws as we understand them for us to contact you outside of the performance of the contract for services being legitimate interests.
Using legitimate interests we would have to:
- identify a legitimate interest;
- show that the processing of your data we hold is necessary to achieve it; and
- balance it against your interests, rights and freedoms.
Please bear this in mind and note from experience that Lloyd Vine do not have a track record for unrelated marketing. Nor would we pass on your details to any entity purely for marketing purposes. So we would urge you to opt in with us for general marketing and continue to allow us to use your data responsibly in connection with the work we do for you.
You have a right at any time to stop us from contacting you for marketing purposes.
Please note you will have to opt in if you would like us to continue contacting you with products and services which may be remote from the contract we have with you, but nonetheless could well be things you would want to hear.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28th March 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
- by email: [email protected]
- by letter: Lloyd Vine Limited, 22A Summerlands Road, Fair Oak, Eastleigh, SO50 7AT.
- View our contact page here.